| On behalf of all the employees at Inland Internet we are proud to
announce that we have become members of the Mediacom family. Inland Internet and our new
parent company, Mediacom LLC, look forward to providing the customers in our community
with access to the world through enhanced internet services. Q:
Will Inland Internet's Customer Service suffer as a result of this acquisition?
A: No! the original Inland Internet staff are still
in place to answer all of your customer service needs -- in fact, we are in the
process of adding additional staff to cover our expanding coverage area!
Q: What are these enhanced internet services?
A: We plan to deliver high speed data over the rich
bandwidth of Mediacom's cable network in and around the Sun City area, and expand our
dial-up access throughout the Inland Empire.
Q: When will cable modem access be
available?
A: We are projecting that we will be offering cable
modem access in the Sun City area by mid April of 1999.
Q: How much will cable modem access cost?
A: At this time we do not have any official figures.
At this time we estimate a standard cable modem account to be between $40-$45 per month.
Q: Is a cable modem really that much faster
than a regular modem?
A: Yes! Cable modems are up to 50 times faster than
traditional telephone modems!
Q: I don't live in the Mediacom cable
service area, can I still get cable modem access?
A: No, we only have the ability to offer cable modem
access in the Mediacom cable territory at this time. However, our 56k dial-up access will
still be available throughout the Inland Empire.
Q: Are prices on your dial-up access going
to go up?
A: No. Inland Internet remains dedicated
to offering quality service at competitive prices and our current pricing structure is at
or below the industry standard.
Q: Am I going to have to change any settings
on my computer in order to access my account?
A: No.
We welcome your questions and comments about how you or your company can benefit
from this new marriage of technology through Inland Internet and Mediacom. For additional
questions please send e-mail to the appropriate e-mail address below.
Technical Questions
Bob Johnson < bjohnson@inland.net >
Chief Support Technician
Sales Questions
Tom Ketcham < sales@inland.net >
Web Sales/Marketing
Management Questions
Dan Dougherty < dand@inland.net >
General Manager - Inland Internet
Questions regarding this web site
Keith Allen < webmaster@inland.net
>
Webmaster |